Training Support

Welcome to your one stop shop to help you get training and become certified as quickly and as effectively as possible. Once you have decided your training method this page will help you with:

  • Activation Codes
  • Help with the Regulations
  • Technical Support

Activation Codes - What are they?

Activation Codes are sent to the customer electronically when Online Training, Desktop Training, or the Reference Manual is purchased. These codes are your key to accessing our software.

Regulatory Support

There are 3 easy to use ways to get definitive help with Dangerous Goods Regulations.

  1. Use our FAQ section and expand the tree under "Regulations". Click Here to go to the FAQ section now.
  2. Email our regulatory department and our first available regulatory experts will do their very best to get your question answered. Click Here to use our online email form.
  3. Telephone our regulatory department directly. If you have a question that cannot be easily explained in an email this is the next recommended step. If you are calling within North America please call us toll-free at 800.814.7484 and ask for the Regulatory Department. If calling from outside the US and Canada, please call 780.486.0296 and then press “7” from the main menu of our phone system

Technical Support

Having trouble getting your computer based training going? Don't worry we're here to help. In many cases you can find the tool right here on our website that will get you training in no time.


Need to get the Saf-T-Pak Desktop Training Application installed on your computer? Click Here to head to our downloads section which contains electronic copies of many of the tools and programs you need to successfully complete our training.

Registration Code

Is your training program asking you for a registration code? This is sometimes necessary depending on your internet connection (and it's firewall) and sometimes on the way your computer is set up. If your program is asking you for a registration code please Click Here and you will be taken to a simple form that once filled out and submitted will provide you with the registration code that you can then enter into your program and continue with your certification.


If you are having some trouble with something chances are someone else in the past has as well, and in here you'll find the solution to that difficulty. Click Here to be taken straight to our new FAQ's.

Talk with a Saf-T-Pak Technical Support Specialist

Sometimes it's easiest to have someone assist you with any difficulties you are having directly. Often times this is the case with technical issues where it is a very specific sequence of events that causes the difficulty. To contact our Technical Support Team by email, please Click Here. By telephone, call Saf-T-Pak toll free from within the US and Canada at 800.814.7484, or regular calling for the rest of the world at 780.486.0296.