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Training Products Report Card



First Name:


Last Name:


Address1:


Address2:


City:


Country:


Province/State:


Postal:
   

Title:


E-mail:
 

Products Ordered:


Order Number:
  

Suppliers

Primary Supplier:

Secondary Supplier:

Tertiary Supplier:

Reliable Delivery

Did your training order arrive on time?

Did your training order arrive in good condition?

Consistent Quality

Do you get what you ordered (ie. wrong or missing materials)?

Was the training program easy to install and use?

Did the content of the training material meet your requirements?

Was the level of detail appropriate to you for your product shipping needs?

Was the structure of the information conducive to your learning?

Dependable Service

Was your training service provider responsive to your special requirements?

Did the IT Support you received address and correct your problems?

Competitive Pricing

Was the Training Program of good value for the service & quality received?

Did the sales & customer service representatives understand your training requirements?

Did the technical support representatives understand your needs?

Did they address problems fairly and quickly?

Overall Rating

Overall Rating:


Did you have any difficulty with the training session? 


Is there something we should work on improving? 


Is there some other training your organization needs? 



The first fifteen customers who complete the Customer Survey in full each month will receive a free $10 StarbucksĀ® gift card. Upon verification of the completed survey, the gift card will be sent to the person and address submitted approximately 1 week after the end of the month in which the survey was completed. Limit of one gift card per customer per six (6) months. All information in the survey must be completed in order to qualify. Saf-T-Pak reserves the right to cancel this promotion at any time.